Gift Guarantee
Fragrance gift is a meaningful gift. The Gift Guarantee takes the risk out of it. Add it to any fragrance over $100 and we will include a matching sample. They try the sample before the bottle is opened. If it is not right, they send it back and choose something else.
How it works
- Tick the Connection Guarantee box on any eligible fragrance, on the product page or in your cart.
- We include a sample of that exact fragrance with the order, free.
- If it is not right, get in touch within 30 days of delivery. We will email a return label - cost will be deducted from amount credited for exchange.
- Send the bottle back unopened. Once it arrives, choose something else.
What is eligible
Fragrances priced $100 and over, purchased online at connectionparfumerie.com.au. The guarantee applies per item, so you can add it to some fragrances in an order and not others.
Not eligible: discovery sets, samples and decants, skincare, home fragrance, gift cards, and anything under $100.
Sending the bottle back
The bottle must come back unopened, with the cellophane or factory seal intact, in its original box and undamaged. This is the whole point of the sample. Once a bottle is opened we cannot resell it, and we cannot accept it back.
Get in touch within 30 days of delivery. We will send a return label by email. Return postage is deducted from credited amount. You can also bring the bottle into either boutique if that is easier.
A few limits
- The guarantee can be used once per purchase. The replacement fragrance is final and cannot be exchanged again. We want you to end up with the right bottle, not to keep swapping.
- The guarantee must be added at the time of purchase. It cannot be applied to an order after checkout.
- Sale and clearance items are excluded.
Questions
Email us at hello@connectionparfumerie.com.au or come see us at Chapel Street, Prahran or South Melbourne.