Gift Guarantee
Gift fragrance with confidence. Let us know it’s a gift and we’ll include a complimentary sample of the same scent. The recipient can try the sample before opening the full-size bottle.
How it works
- Add Gift Guarantee Select Gift Guarantee on the product page or in your cart.
- Experience the fragrance first The recipient tries the sample while keeping the full-size bottle freshly sealed.
- Choose another if needed If the fragrance isn’t quite right, return the unopened bottle within 30 days for store credit toward another fragrance.
Gift Guarantee terms
Eligibility
Gift Guarantee is available on full-size fragrances priced at A$100 or more and purchased online from Connection Parfumerie. It must be selected before checkout and applies separately to each eligible fragrance.
Discovery sets, travel sizes, samples, decants, skincare, home fragrance, gift cards, sale and clearance products, and fragrances under A$100 are excluded.
Returns and store credit
The full-size fragrance must be unopened and unused, with its cellophane or factory seal intact and its original packaging undamaged. The sample may be opened, but the full-size bottle must remain sealed.
The original purchaser must contact us within 30 days of delivery. Once the returned fragrance has been received and approved, store credit will be issued to the original purchaser.
For postal returns, we can provide a return label. The cost will be confirmed beforehand and deducted from the store credit. Alternatively, the fragrance may be returned to either Connection Parfumerie boutique without a return-postage charge.
Credit is based on the amount paid for the returned fragrance, less any return-label cost. Original delivery charges are not credited. Gift Guarantee does not provide a cash refund.
Gift Guarantee may be used once per selected fragrance. Any replacement fragrance is final under this guarantee.
Australian Consumer Law
Gift Guarantee is an additional change-of-mind benefit and does not limit your rights under the Australian Consumer Law. Different conditions apply if a product is faulty, damaged, incorrect or not as described. Please contact us so we can arrange the appropriate remedy.